Please be informed that we have discovered a quality issue on the O-ring assembled on the Nemo Air Quick Connector.
Under certain circumstances the O-ring can fail and consequently Nemo Air may start leaking through the Quick Connector. As a result, there is a continuous, albeit slow, loss of breathing gas. This situation could potentially lead to an accident, hence Mares has decided to issue a product recall. The solution already exists in the form of an O-ring of different material and hardness which can be retrofitted onto the Quick Connector of your current Nemo Air.
Please note that the event of an uncontrolled loss of breathing gas from the high pressure hose is regulated by the EN250 Norm, which requires a 0.3mm opening in the high pressure fitting. As a result, the loss of breathing gas is very slow and a diver should always be able to complete a dive safely,
NONETHELESS FOR YOUR PERSONAL SAFETY AND TO AVOID POSSIBLE DANGEROUS ACCIDENTS: STOP DIVING WITH A QUICK CONNECTOR SUBJECT TO THIS RECALL UNTIL THE EXISTING O-RING IS REMOVED AND SUBSTITUTED WITH THE NEW ONE.
• Affected products and codes are: 1. Finished goods 414158 – DIVE COMPUTER NEMO AIR 414159 - DIVE COMPUTER NEMO AIR W/COMPASS NO 2. Spare parts 44200771 – HP HOSE W/QUICK CONNECTOR NEMO AIR 44200770 – QUICK CONNECTOR ASSY. FEMALE NEMO AIR
PLEASE CONTACT THE NEAREST AUTHORIZED MARES SERVICE CENTER TO SCHEDULE THE REPLACEMENT OF THE O-RING IN YOUR QUICK CONNECTOR.
NEMO AIR QUICK CONNECTOR O-RING MUST BE REMOVED AND SUBSTITUTED WITH THE NEW ONE.
More information will be published on: www.mares.com
Fundraising Info 1: Simply Scuba Trust, Nedbank Branch 135705 Account 1357094620 If you could please put relief and your name as a ref.
Fundraising Info 2: The Whaler financially in this impossible time their account number is ABSA Bank, account number 9153657080 branch code 632005, ANY donations will be welcome, please use "relief" as reference for payments.
Fundraising Info 3: Dolphin encounters - Dolphin EnCOuntours, Nedbank, Sandton, acc number 1970645857 branch code 197005. Every little bit will help.
Dundraising info 4: Acc name T. Steyn, absa savings acc, 9171585843, kwanganase. You will receive a thank you from individuals so u know the money was received. Thanks guys for your support
Drop off points: Prest-ige Dive - Northrand Road - Boksburg Sandton Scuba - Riverside Shopping Center - Bryanston Drive Calypso - Ushaka - Durban Ponta Beach Bar - Louis - Ponta
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